Penn Behavioral Health Corporate Services - Employee Services - Clinical Definitions of Possible Interventions

Employee Services > Benefits and HR Managers > Intervention > Clinical Definitions of Possible Interventions

There are times that an organization experiences situations that can have a traumatic effect on all levels of the business. These could range from violence in the workplace to a terrorist attack, or circumstances like an employee death or company downsizing. Penn Behavioral health has developed and itemized below a comprehensive range of services to address these issues.

CISM:	Critical Incident Stress Management Group process Formalized script Specialized facilitator Within one to three days of the event Situation: threat of or actual physical harm Examples: explosion, violence, murder, serious injury/death
EISM:	Emotional Incident Stress Management Group process No formalized script (prior consultation/planning) Specialized facilitator Within one day - up to two weeks post-event Situation: threat of / or actual emotional harm Examples: layoffs, bomb threat, robbery, death of co-worker
ON-SITE:	Counseling Individual process (up to three individuals) No formalized script (prior consultation/planning) Specialized or general counselor 30 to 90 minutes per session As needed Personal issues resulting in workplace disruption Examples: employee conflict, low morale, adjustment issues
TRAINING:	Wellness Programs and Supervisory Training Group process Formalized/customized program Specialized presenter One to four hours in length As needed Group issues resulting in workplace disruption Examples: conflict, change, and stress management