Employee Services > Employees > Work & Family Benefits


The PENN Behavioral Health Work/Life Program is a free, confidential and comprehensive consultation service that identifies real solutions for all of your dependent care needs and provides up-to-the-minute information on a comprehensive array of child and elder care resources, including:

  • Child care centers
  • Family child care programs
  • In-home child care
  • Special needs programs
  • School-age care
  • College planning
  • Summer programs
  • Back-up and emergency care
  • Adult dependent care
  • Assisted living and nursing homes
  • Legal and financial resources
  • Caregiver support
  • Work-life seminars and educational resources

Work/Family Benefits Orientation
Work/Family Benefits Orientation (with script)

To access your Work and Family Life Benefit, log in with your username and password. (If you do not know your username and password, contact PENN Behavioral Health at 1-888-321-4433.)

Care giving responsibilities can significantly impact your well-being and job performance. For this reason, PENN Behavioral Health offers service to assist employees and their dependents. The Work/Life Services program includes:

Dependent Care Telephone Consultation & Referral

Access to a Counselor - Convenient access through our toll-free number, 1-888-321-4433, to talk directly to an expert and experienced counselor about your needs for child care, adoption, school-age, elder and disability care.

Time-Saving Research - The counselor will do all the research for you to identify available caregivers, services and providers.

Comprehensive Referral Packet - In just a few days, you will receive a personalized provider profiles and educational materials to support you in making care decisions. Of course, you may call a counselor at any time.

Online Services

  • My Family - Childcare and eldercare searches; Public and private school searches and school planning resources; College search and tuition financing tools; Adoption resources; Veterinarian and pet care searches
  • My Health - Behavioral health resources; Health and fitness club searches; Health and wellness resources
  • My Time - Online concierge services in the areas of Household, Tourist & City, Sports & Recreation, Dining, Entertainment, Travel, and Shopping
  • My Money - A credit card rewards program that offers employees rebates at hundreds of their favorite national merchants and discounts at local restaurants, as well as a discount mortgage program offering discounted mortgage fees and rates, title insurance, closing fees and property appraisal fees.

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Satisfaction Survey

Please take a moment to complete the anonymous program assessment survey. Your feedback helps ensure we are meeting the needs of our clients.

Client Satisfaction Survey (Work Life)

Thank you for your participation.

To speak directly with a care consultant, 24/7, call 1-888-321-4433.